Privacy Policy

1. Information We Collect

Depending on how you interact with Raazi Khushi, we may collect information such as:

• Full name
• Age or date of birth
• Gender
• Phone number
• Email address
• City or location
• Information about whether you are looking for a match for yourself, your son, daughter, or another family member
• Matchmaking preferences and requirements
• Information voluntarily provided through enquiry or lead forms
• Information provided while communicating with our team
• Any other information you voluntarily choose to share with us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited and general website usage information.

2. Information Collected Through Advertisements and Lead Forms

Raazi Khushi may advertise on platforms including Facebook and Instagram.

If you interact with one of our advertisements and submit a lead form, the information you provide may be shared with Raazi Khushi. For example, we may receive your name, contact details and responses to questions included in the lead form.

We use this information to understand your requirements and contact you regarding Raazi Khushi’s matchmaking services.

Information collected through third-party platforms may also be subject to those platforms’ respective privacy policies.

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries
• Contact you regarding your interest in Raazi Khushi
• Understand your matchmaking requirements
• Provide and improve our matchmaking services
• Help you explore suitable matchmaking options
• Schedule consultations or follow-ups
• Communicate important information regarding our services
• Improve our website, advertising, products, and customer experience
• Measure and understand the effectiveness of our marketing campaigns
• Prevent misuse, fraud, or unauthorised activity
• Comply with applicable legal and regulatory requirements

4. How We Communicate With You

If you provide your contact information or submit an enquiry, our team may contact you through channels such as:

• Phone calls
• WhatsApp
• SMS
• Email
• Other communication channels you have provided or authorised

You can request that we stop sending promotional communications to you at any time.

5. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, technology partners, communication providers, marketing or analytics partners and other parties who assist us in operating our business and providing our services.

We may also disclose information where required by law, legal proceedings, governmental authorities or where necessary to protect the rights, safety or security of Raazi Khushi, our users or others.

6. Matchmaking Information

Raazi Khushi operates in the matchmaking space, and some information you voluntarily provide may relate to your personal preferences and requirements for finding a suitable match.

We will use such information for legitimate matchmaking and service-related purposes.

We encourage users to share only information that they are comfortable providing and to avoid submitting unnecessary sensitive personal information through enquiry forms or other communication channels.

7. Data Security

We take reasonable measures to protect the personal information entrusted to us against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, complying with legal obligations and enforcing our agreements.

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

9. Third-Party Websites and Services

Our website, advertisements or communications may contain links to third-party websites, platforms or services.

Raazi Khushi is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of any third-party service you choose to use.

10. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to improve website functionality, understand website usage, measure advertising performance and provide a better user experience.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

11. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise questions or concerns regarding the way your information is handled

To exercise any applicable rights or raise a privacy-related concern, you can contact us using the details provided below.

12. Adult's Privacy

Our services are intended for adults who are legally capable of using matchmaking services i.e. the adult needs to be minimum 18 years old or above. We do not knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us: